Our privacy policy page briefly informs you of our policies in terms of the collection, purpose of using, storage & revelation of personal information we receive from users of the site.

Data collection and purpose of use

We may request you to provide certain personal information that will be used only for the purpose of contacting and identifying you, while you are using our services. Personally, identifiable information may include your first name, last name, email address and phone number.


Your personal information is considered confidential. Purpose of using your personal information is only for events and trips organization and making sure you're on time and well informed about all details regarding events. By using this site, you consent to the collection and use of personal information in compliance with this policy.

Who is using your personal information?

Founder of AvenTouro, z.s. Zuzana Heráková and Matej Hlebaško are authorized to collect, control and storage your personal information. It has been stored safely, secured with strict passwords. We also need to provide our travel guides with your personal information like name, phone number, and e-mail address, just for purpose of contacting you regarding all the necessary details before and during the event. Only this three-piece of personal information we reveal to our guides whose names are: Andrej Lobotka, Yuliya Moskvina, Matyáš Křížkovský, Vladimír Majerčák, Zuzana Heráková, Matej Hlebaško, Denisa Semeláková, Pavlína Vomáčková, Martin Pleško, Tom Khachatryan, Bahdan Pačapski, Drahomír Feketík, Barbora Netrdová, Zuzana Burová, Jana Vodíčková, Štepán Koutek. Guides use this personal information about you just for AvenTouro trips purposes. After trips, all information AvenTouro, z.s. and our guides have about our participants are being deleted entirely.


Our accountant is in charge of invoices, and only she has access to following information of clients: e-mail, first name, last name, account number, what kind of trip and when the payment was received. AvenTouro has a confidentiality contract with the accountant, regarding participants personal information. That way, all personal information about you are safe and secret.

Information about accountant

Ludmila Mackerlová, Jaroměřice 237, PSČ 569 44, Czechia, IČO (Business License): 87864606

By using this site, you agree to the purpose of using and revelation of personal information to the persons listed above in accordance with this policy.

Period of personal information storage

Your personal information is kept for a period of 10 years, we need to keep invoices and accountancy for such a period to be in accordance with the Czech law. This time period is needed to process the data, and we ensure that the information we have about you is accurate and kept up-to-date.

Where we store your information?

All personally identifiable information you provided we store in WIX, Facebook, Instagram, Twitter, Paypal, Fio Bank, Google Analytics, ManyChat - communication through Facebook messenger and on iDoklad. WIXiscloud-based web development platform which allows users to create HTML5 web sites and mobile sites through the online tools. We create invoices with help of iDoklad, an online billing service from Solitea Czech Republic. Allows to issue invoices or cash documents and to create price lists.


Third parties main office address:


WIX - Tel Aviv st., Namal 40, Tel Aviv, Israel


Facebook - FB pixel

Facebook Ireland Ltd, 4 Grand canal square, Dublin 2, Irsko, VAT IE9692928F


Instagram Inc, 181 South Park Street, Suite 2, San Francisco, CA 94107, United States



Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, United States



Paypal Inc., 2211 North First Street San Jose, CA 95131 United States


Google - Google Analytics

Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA


 - communication through FB messenger

ManyChat, INC.220 Golden Oak Dr, Portola Valley, CA, 94028, United States



Solitea, a. s., Drobného 49, 602 00 Brno, Czech Republic


Fio Bank, a.s.

V Celnici 1028/10, 117 21 Praha 1, ICO: 61858374



Mazancova 3054, 14300 Praha 4, ICO: 75191351


We are not going to use your personal information after the trip. We may send you photo documentation from the trip you participated in. If you wish to stay in touch, you can send us an e-mail asking for updates about our upcoming events.

Log data

As many other site operators, we collect data that your browser sends each time you visit our site - log data.
Log data can include information such as browser version, browser type, computer’s Internet Protocol (IP) address, the pages of our site that you visit, the time spent on those pages, the time and date of your visit and other statistics.


Likewise, we might use third-party services such as Google Analytics that collect, monitor and analyze this information and website traffic.


Security of your personal information is very important to us and therefore your personal information is secured safely with strict and strong passwords. Regardless, it is worth remembering that there is no method of transmission over the internet, or model of storing electronic data that is 100% secure. Although we endeavor to use the best acceptable data protection tools today to keep safe your personal information, we cannot guarantee its absolute security.

Privacy policy changes

We reserve the right to change or update this privacy policy at any time and you should check our privacy policy periodically to keep up with it. Your continued use of our service after posting any changes to the privacy policy on this page will mean your awareness of existing changes, confirmation and agreement with the privacy policy modifications.


This privacy policy comes into force on 25th May 2018 and will remain valid except with respect to any changes in its provisions in the future, which will be valid immediately after being published on this page.

In case we make some significant changes to this Privacy Policy, you will be notified or through the email address you have gave to us, or by setting a well-marked notice on our website.

Usage of your photos in digital and social media

If you agree voluntarily, with free will to be photographed and to be part of a group photo in a trip or an event organized by AvenTouro, you agree and understand that this photo may appear on social media networks such as Facebook, Twiter, and Instagram. If you at any time change your mind and refuse for any reason that picture on which you are, appear on social media networks such as Facebook, Twiter, and Instagram, you need to tell organizer or co-organizer of AvenTouro and photo will be removed.

Contact us

In case of having any questions or doubts about this privacy policy, please contact us.

Follow us 

  • Facebook
  • Twitter
  • Instagram
  • LinkedIn_logo_initials
  • Pinterest

Opening hours

Mon - Fri: 9am - 4pm

Sat & Sun: Call only


© 2019 AvenTouro, Czechia. All rights reserved.